Frequently Asked Questions

Depsyfer was created for people who are struggling silently — those who don’t feel comfortable sharing their problems with friends or family, yet need clear, thoughtful guidance.

Our goal is to help individuals think clearly, understand their situation better, and decide their next steps with confidence — without judgement, pressure, or dependency.

Depsyfer is for individuals who:
1. Feel stuck, overwhelmed, or confused
2. Are facing career, academic, or relationship challenges
3. Overthink and struggle with decision-making
4. Need clarity rather than motivation or therapy
5. Want a safe, confidential space to talk

Depsyfer is not designed for:
1. Medical or psychiatric emergencies
2. Clinical diagnosis or treatment
3. Crisis intervention
4. Legal or financial advisory services

In such cases, we guide individuals toward appropriate professional support.

You will be connected with a trained, vetted expert relevant to your concern — such as a coach, educator, or experienced professional — based on the nature of your problem.

All experts are carefully screened for:
1. Relevant experience
2. Ethical boundaries
3. Communication skills
4. Ability to guide structured, solution-focused conversations

Sessions follow a structured flow:
1. Understanding your concern clearly
2. Reframing the problem objectively
3. Exploring practical options
4. Identifying clear next steps

You are never judged or rushed.

You can choose:
1. Audio sessions
2. Video sessions
3. Chat-based support
4. Group discussions (for common challenges)

Yes. All conversations and information shared are kept strictly confidential and handled with care.

Yes. You are not required to share personal details beyond what is necessary to conduct the session effectively.

No. Sessions are not recorded unless explicitly stated and agreed upon by both parties.

Pricing depends on:
1. Session duration
2. Mode of interaction (audio, video, chat)
3. Urgency of the request
4. Type of expertise required

All pricing is transparent and shown before booking.

That’s completely okay. You don’t need clarity before booking — the session helps you gain clarity. Simply share what you can.

Your feedback matters. If a session does not meet expectations, we review it internally and take appropriate steps to improve your experience.

No. Depsyfer does not provide therapy, diagnosis, or medical treatment. Our sessions focus on clarity, thinking patterns, and decision-making support.

No. Sessions are designed to be time-bound and empowering, helping you move forward independently rather than creating dependency.

If a concern appears to require medical, psychological, or emergency intervention, we guide you toward appropriate professional resources immediately.

You can book a session directly through our website by filling out a brief form and selecting your preferred session type and time.

Nothing specific. Just bring your concern and an open mind. You don’t need perfect words.

Depsyfer offers:
1. Structured conversations, not random advice
2. Trained experts, not anonymous opinions
3. Confidentiality, not public exposure
4. Clarity and direction, not emotional dependency

Because we prioritize:
1. Ethical boundaries
2. Human dignity
3. Clear thinking
4. Confidentiality
5. Long-term independence for our clients

The first step is simple:
Book a clarity session. You don’t have to carry everything alone.

Once your request is submitted and payment is confirmed, we review it and assign an expert within the selected response timeframe. You will be notified by email or WhatsApp.

You can choose a priority response option while booking. Urgent requests are handled faster, depending on expert availability.

You may request a reschedule at least 12 hours before the session time. Rescheduling is subject to availability.

If the assigned expert is unavailable, we will offer you an alternative expert or time slot, or provide a refund if needed.

We regularly review sessions, collect feedback, and evaluate expert performance to maintain high standards.

Yes. Subject to availability, you may request the same expert for future sessions.

Absolutely. Feedback helps us improve. You can share feedback through our website or via email after your session.

Group sessions are guided discussions focused on common challenges such as career confusion, overthinking, or communication issues, led by an expert.

No. Group sessions are conducted in a way that protects participant privacy. Sharing is voluntary.

Group sessions help individuals realize they are not alone and allow shared learning through guided discussion.

No. Experts help you think clearly and explore options. Final decisions always remain with you.

No. Depsyfer maintains a strict non-judgmental, respectful approach.

Sessions are not shared beyond what is necessary for quality and safety checks, and always with confidentiality.

Refunds are considered in cases of technical issues, expert unavailability, or exceptional circumstances. Each case is reviewed fairly.

We accept secure online payments through trusted gateways available on our website.

Yes. Payments are processed through secure, encrypted payment gateways. Depsyfer does not store your card or banking details.

Your data is stored securely and used only to deliver services, improve quality, and maintain safety — never for advertising without consent.

No. We do not sell or misuse user data under any circumstances.

Yes. You may request deletion of your personal data by contacting our support team.

Yes. We may introduce additional formats, topics, or tools based on user needs, while maintaining our ethical boundaries.

You can follow our YouTube channel, subscribe to updates on our website, or join our community initiatives.

You don’t need to have everything figured out.
You just need the willingness to talk — we’ll help you structure the rest.